Windsor Resume Writing Service

Frequently Asked Questions

Who will produce my resume?
The Windsor Resume Writing Service is run hands-on by the Windsor Recruitment Manager of Corporate Communications – a veteran corporate writer for over 30 years.
Everyone involved is experienced, accomplished and has a deep knowledge of the recruitment process.

How do you get the information you need?
First of all, we will ask you to send in your current resume, cover letter and any written references you have. We also request that you fill out quite a detailed form. You can do this by email.

What happens to the information?
Your personal information will be used by Windsor to prepare your resume.
We will be asking for you permission to store this information electronically and appropriately for future use. It will not be forwarded or used in any way by persons other than those involved in your business at Windsor.

What will my resume cost?
You can request a fee sheet by email or by phone.
This gives a flat fee cost to prepare a professional resume for people at various stages of their careers.

The scale is calculated by degree of difficulty and the time it will take for a thorough, professional, personalised writing job. So, school leavers pay a very small fee and senior executives with complex needs are charged somewhat more.
All resumes for nonprofit personnel attract a substantial discount.
Ask us if you’re not sure where you fit within this scale.

Tell me about the payment procedure?
Once you decide to proceed, you will need to email a copy of your current resume and cover letter. Tell us the type of positions you intend to apply for and we will confirm the fee to prepare a new resume and/or cover letter for you.

We will then issue you with both a Reference Number and a Tax Invoice.
You are required to pay this invoice either by electronic bank transfer (or in cash) before work on your resume can begin.

Because e-transfers can sometimes take days to be processed, we’re very happy to begin work on your resume once you notify us of the transaction confirmation number that you will receive when you lodge electronically.

Can I make changes to the draft?
The 1st draft of your resume will be sent to you as a PDF.
You’ll be encouraged to review this carefully and suggest any amendments you feel are necessary.

You can make suggestions by email and allow your writer to adjust the text. Or, you may prefer to ring for further discussion. It’s up to you.

But just to set your mind at ease: we don’t get many requests for changes. Most customers have little more to do with their draft than a tiny bit of fine tuning – if at all. And never in more than 30 years have our writers ever had a poece of work rejected outright!

What comes next?
Once you have reviewed the draft and we’ve agreed on any changes, you will be emailed a Final Draft with an Authority to sign.

How long will it take to get my resume finished?
Ordinarily between 48-72 hours. But some of that depends on you.
Remember - we can’t make a start until you have lodged your payment. And we can’t finalise your resume without your approval. So, as you see, you need to work with us through each step of the process.

The process goes like this:

• You make contact and are emailed an Information Pack including fees.
• If you decide to proceed, just contact us again by email, attaching your current CV, cover letter and written references.
• You'll be contacted again so the fee can be confirmed.
• You’ll then be sent a Tax Invoice and your Personal Resume Reference No (PRRN).
• For us to proceed, you must pay the account by electronic transfer (using your PRRN as identification) then notify us of the Transaction Confirmation Number
• An appointment for the phone conference will be made for you.
• You’ll then be emailed a Customer Information document which we need completed clearly and in as much considered detail as possible.
• You may be asked to sign a form protecting your personal data.
• Within about 48 - 72 hours weekdays (longer at weekends) you'll receive your draft by email.
• You then need to make suggested amendments – by email.
• You'll then receive the final draft resume that you need to sign off on
• Once all this is in order, you will be emailed your lovely new resume. If you also require a hard copy, that too can be posted to your nominated address - but you will need to request that free service.

What if I need my resume now?
We appreciate that emergencies happen and will always do our best to accommodate your needs in a genuine situation.

However, for a 24 hour turnaround, you will be charged an additional $50 during weekdays and an additional negotiable fee on weekends and public holidays.

Can I call or email you to ask further questions.
Of course. The Windsor number is 3211 0001 during weekday working hours of 7.30am until 5.30 pm. You can also email your queries to apply@windsor-recruitment.com