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This month’s thought: Feeling gratitude and not expressing it is like wrapping a present and not giving it. William Arthur Ward Contents · 12 Negotiation tips for people who hate negotiating · Resources for developing your Board · $109 billion pa in wages wasted says Ernst & Young · Why recruiting looks easy · Nine marketing themes for 2012 · Homelessness – a ‘damning’ Australian problem · Tips to guard your online reputation Tommaso the ‘Fat Cat’ From Italy’s financial ruin comes news of Tommaso the (once) stray cat who was left some10 million euro by his adoptive owner. He also inherited a manor on the outskirts of Rome, apartments in Rome and Milan and land in Calabria. With so many people in dire need, most Romans are not impressed. No information is available on the ways Tommaso will spend his money – or how. Want to get sick? Too easy! Buy fuel for your car, visit the supermarket, use your phone and hop onto your computer. University of London research reveals that 1 in 6 mobile phones carry positive culture for the bacteria e-coli. The warm surfaces encourage diseases such as hepatitis and influenza to thrive and spread infection. Control the spread of infection by regular hand washing –a real scrub not just a quick dip – and cleaning surfaces with anti bacterial wipes. At the petrol station, use disposable gloves when filling the fuel tank. Coke bottles going green Coca Cola wants to reduce its reliance on petroleum used in traditional plastic bottles. So it’s introduced the PlantBottle, currently made with 30% plant material, and sold more than 10 billion of those worldwide since 2009. Now, Paul Ziobro from Market Watch says the company has recently signed mega-million-dollar deals with three biotechnology companies. The plan? To have a fully plant-based bottle developed by 2015 and in common use by 2020. Pepsi, Heinz, water distributors and many other major food and beverage manufacturers are not far behind. January 8: D-Day for Divorce It seems early January is a peak time for divorce lawyers traditionally bowled over by a post-Christmas rush. Brisbane family lawyer Frank Carroll says: ‘Every year for 30 years, I’ve been rushed with separation and divorce enquiries in early January.’ True to form, he reports his website experiencing an influx of enquiries in the week after New Year’s Day 2012. New Year’s resolutions? Or holiday proximity too close for comfort? Something to say? If you’d like to comment on our Windsor newsletter or any one of the stories it contains, we’d love to hear from you. Simply email angela@windsor-recruitment.com to air your views or open a discussion.

12 Negotiation Tips for People Who Hate Negotiating By Jeff Haden from Business Owners I hate negotiating, mostly because a negotiation often feels confrontational and I tend to shy away from confrontations. But negotiating is a fact of business life, so (here) are some ways to make your negotiations less painful, more fun — and most importantly more successful. READ MORE ^top Resources for developing your board Evaluating your governing body is never easy… and it can cost a heap. But here are three programs (two free-of-charge plus one with sensible fees) that can help keep your nonprofit Board healthy, wise and well informed. Included, is a governance health check and performance comparison (with other nonprofit Boards); a vital Chair evaluation and the timely Windsor Fiscals Fundamentals training designed to upgrade the financial capabilities of all your non executive Directors. READ MORE ^top Australia wastes $109 billion in wages a year says Ernst & Young A new quarterly productivity survey released late in 2011 by Ernst & Young suggests that while the majority of Australian workers are work-motivated, almost a fifth of their time (18%) in the workplace is wasted. And, that is costing organisations an estimated $109 billion in wages alone. The Ernst & Young Australian Productivity Pulse™ found that only 58% of an average work day is spent on work that directly adds ‘real value’ … READ MORE ^top Why Recruiting Looks Easy This engaging article, by Miles Jennings first appeared as a blog on Recruiter.com and is reproduced with kind permission. As with the book it is based on, this is a fresh and subtle view of the nature of ‘art’ and the value of time as it applies to the seasoned, professional recruiter. It goes like this: ‘There is an absolutely wonderful children’s book called 20 Heartbeats about a painter who paints a horse for a very wealthy man. I hate to ruin it for you, but I have to say what happens’. READ MORE ^top Nine marketing themes for 2012 By Nina Hendy Marketing your business is an ever-evolving challenge that will be vastly different in 2012 than it was last year. With new channels to choose from and changes in consumer behaviour, businesses are advised to keep their eye on the ball. Here are nine marketing themes for 2012. READ MORE ^top Homelessness – a ‘damning’ Australian problem Just imagine what it would be like… Down and desperate you cling fast to the belief that when you knock on the door of the welfare agency you most respect, they’ll scoop you up with comforting arms and set your world to rights again. What overwhelming hopelessness will engulf you when you hear that ‘the inn is full’ and they can’t help you. On a typical day in Australia, 59% of people who make a new request for immediate accommodation from government-funded specialist homelessness agencies are turned away. READ MORE ^top Tips to guard your online reputation By Brad Howarth The internet has handed a megaphone to disaffected customers and business partners, and put them on a platform from which to broadcast their tales of woe to a mass audience. Bloggers are quick to write negative experiences, and occasionally they strike a chord with their readers. The impact quickly snowballs. READ MORE ^top ‘For everything you have missed, you have gained something else, and for everything you gain, you lose something else. It is about your outlook towards life. You can either regret or rejoice’. Dylys Bertelsen CEO Windsor Recruitment We are Windsor. How can we help you today? Tell us on 3211 0001. ^top